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Excellent Service and Smooth Pickup Experience
I am very satisfied with my order! I picked it up and paid directly in the store, and everything went perfectly smoothly. A big thank you to Ka Wai for being so accommodating with the schedule and arranging everything so well. I really appreciate the excellent service. Highly recommended!
Response from Luxury Watches & Wall Clocks
Thank you so much for your kind words and for taking the time to share your experience! 😊
We’re delighted to hear that everything went smoothly with your order and in-store pickup. Ka Wai will be especially happy to read your message — we’ll be sure to pass along your appreciation!
Providing flexible and friendly service is very important to us, so it truly means a lot to know you felt well taken care of.
We look forward to welcoming you again soon. Thanks again for your recommendation! ✨
Great store
Good shopping experience, I am satisfied.
Response from Luxury Watches & Wall Clocks
Thank you very much for your positive feedback. We hope to have the pleasure of welcoming you again soon.
Love the wall clock!
It’s exactly what I wanted and looks awesome in my space. Highly recommend!
Happy with My Purchase
I’m overall satisfied with my order — the wall clock is really nice and I’m happy with it.
Nothing to report
Order that meets my expectations. Very responsive customer service via WhatsApp.
Perfect Watch Case!
Perfect watch case! Elegant, high-quality, and well-made. Very happy with LuxeClocks.
Response from Luxury Watches & Wall Clocks
Thank you for your feedback! We’re glad you are happy with your watch case and our service. We look forward to serving you again.
Perfect
Meets my expectations
Stunning Clock, But Plan Ahead for International Shipping
The clock itself is absolutely stunning and the quality is undeniable. It’s a true statement piece and I’m very happy with the product itself. My only reservation is with the shipping time. It took two full weeks to arrive in South Africa, which unfortunately meant it arrived just after the birthday it was intended for.
Overall, a fantastic product. I would recommend LuxeClocks, but I’d advise international customers to order well in advance if it’s for a specific occasion.
Response from Luxury Watches & Wall Clocks
Dear Customer,
We sincerely apologize for the shipping delay to South Africa and the disappointment of it arriving after the intended birthday. We understand how crucial timely delivery can be for special occasions, and we’re truly sorry for any inconvenience this caused.
We truly appreciate you recommending LuxeClocks and for sharing your valuable advice for international customers. We’re constantly working to improve our shipping processes.
Thank you again for your purchase and for your understanding.
Warm regards,
The LuxeClocks Team
Good service
Good service, good quality, this is a shopping experience that surprised me
Nice Product
Delivery was a bit slow to the United States, however the wall clock is absolutely beautiful.